Safeguarding & Policies
Clear information about how Brae Education keeps learners safe, handles personal information and sets out the terms for using our services.
Learning should feel safe as well as supportive
The safety and wellbeing of learners is central to how Brae Education works. Safeguarding considerations are built into tutoring, online learning, communication and the way support is delivered.
Enhanced DBS
Appropriate background checks are maintained for tutoring and education work.
Safeguarding training
Safeguarding and child protection training is kept up to date.
Clear professional boundaries
Tutoring, online learning and communication are carried out within clear professional boundaries.
Clear procedures
Safeguarding concerns are handled in line with Brae Education’s Safeguarding and Child Protection Policy.
Safe online learning
Brae Education aims to keep learning, communication and support as clear and secure as possible. Wherever appropriate, members access their programmes, bookings, subscriptions and support through their Brae account.
- clear communication channels
- appropriate tutor and learner boundaries
- secure member access to learning and support
Policies & information
You can find Brae Education’s key policies and service information below. Select a document to read the full version.
Terms & Conditions
The terms that apply when using Brae Education services.
Cancellation & Refund Policy
Information about cancellations, rescheduling and refunds for tutoring, bookings and memberships.
Complaints Policy
How to raise a concern or complaint and how it will be handled.
Online Learning & Acceptable Use
Guidance for using Brae Education’s online learning and member areas appropriately.
Accessibility
Information about Brae Education’s approach to making services and digital content accessible.
Cookies
Information about cookies and similar technologies used on the Brae Education website.